Frequently Asked Questions

Aegis combines advanced AI-powered threat detection with expert human response. Our team has over 12 years of experience protecting enterprise organizations. We focus on proactive threat prevention rather than reactive incident response.

Implementation timelines vary based on your environment complexity. Typically, basic setups take 2-4 weeks, while comprehensive deployments take 8-12 weeks. We work with your team to minimize disruption.

Yes, we provide comprehensive compliance support for HIPAA, PCI-DSS, SOC 2, ISO 27001, and other standards. Our compliance team handles documentation, audits, and regulatory reporting.

For critical issues, we guarantee a 15-minute response time with an expert team. High severity issues receive response within 1 hour, and medium/low severity within 4-24 hours respectively.

Absolutely. We support integration with most major security tools and platforms. Our API and SIEM connectors work with your existing stack.

We provide comprehensive reporting including real-time dashboards, weekly threat summaries, monthly business reviews, and compliance reports. All reports are customizable.

Your data security is paramount. We follow strict data protection policies, maintain end-to-end encryption, and undergo regular third-party audits.

Yes, we offer comprehensive training programs including onboarding, certification, and ongoing education for your security team.

We guarantee 99.9% uptime for all our services with full financial credits for any breaches. Our redundant infrastructure ensures continuous protection.

We offer flexible pricing models including per-user, usage-based, and flat-rate options. All pricing is transparent with no hidden fees. We can discuss custom packages for large enterprises.

Yes, we offer a 30-day free trial of our core threat detection platform. No credit card required. Contact our sales team to get started.

We handle full migration services at no additional cost. Our team manages the transition to ensure zero service disruption and maintains your security posture throughout.